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No Signal

Holly94
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

Hi,

 

I just upgraded my phone to an iPhone13. I’ve inserted the SIM but I still get no signal.

I’ve restarted my phone and put in on and off aeroplane mode and this doesn’t solve the problem. 

How do I fix it? 

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madasaf1sh
Level 77: Grand Master
  • 11620 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

@Holly94 


Have you done a sim swap at all from your old sim card to the new card as per the instructions  in the sim wallet? 


If not then follow this guide here Guide: Sim Swap: a mini guide 2017 update 


Or just use your old Sim Card in the new iPhone

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11620 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

@Holly94 


Have you done a sim swap at all from your old sim card to the new card as per the instructions  in the sim wallet? 


If not then follow this guide here Guide: Sim Swap: a mini guide 2017 update 


Or just use your old Sim Card in the new iPhone

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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