Solved: No Caller ID

Anonymous · ‎27-09-2017

Hi, I was wondering is it possible to stop or identify an unknown caller? It’s becoming very irritating and to the point I feel unsafe using my phone.

MI5 · ‎28-09-2017

The only chance you’ve got yourself is an app called true caller which will try to identify all calls but if it’s harassment you need to report it to o2 and the police.
They can then trace the call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-09-2017

The only chance you’ve got yourself is an app called true caller which will try to identify all calls but if it’s harassment you need to report it to o2 and the police.
They can then trace the call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-09-2017

There are apps that will block withheld or unknown numbers. Android have it built in but I'm not sure about Apple. Check in the call settings or look in the store for an app.

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Cleoriff · ‎28-09-2017

@Anonymous wrote:
Hi, I was wondering is it possible to stop or identify an unknown caller? It’s becoming very irritating and to the point I feel unsafe using my phone.

Hi @Anonymous If you feel this is affecting you badly (and I would feel exactly the same)... then request a number change from O2. You are allowed one free of charge. https://www.o2.co.uk/contactus

Veritas Numquam Perit

Martin-O2 · ‎28-09-2017

Sorry to hear about your situation @Anonymous Please feel free to drop me a private message if you need any further help with this one.

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