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New xr won’t update icloud

Yerik0101
Level 1: Joiner
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Anybody know why my new unused xr won’t update iCloud settings ? It’s been on the ‘updating iCloud settings’ screen for 2 hours and I can’t even switch the phone off to try and set up manually. There is valid WiFi available.
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Cleoriff
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Hi @Yerik0101 

I'm not an iPhone user but a check on Mac Reports shows a fix for a similar issue

 

https://macreports.com/ios-stuck-updating-icloud-settings-fix/

 

It could be a problem with Apple servers.

Hope this helps and best of luck wink

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @Yerik0101 

I'm not an iPhone user but a check on Mac Reports shows a fix for a similar issue

 

https://macreports.com/ios-stuck-updating-icloud-settings-fix/

 

It could be a problem with Apple servers.

Hope this helps and best of luck wink

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
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MI5
Level 94: Supreme
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@Yerik0101 

You can force a shutdown by holding power and volume down together.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Marjo
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Hey @Yerik0101 , let us know how you're getting on with this - any help from the above suggestions? slight_smile

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