Solved: New phone on existing tariiff

Anonymous · ‎31-01-2017

I've just drowned my iPhone

I'm still incontract

what's the best way to get a new phone

MI5 · ‎31-01-2017

Unless you have insurance you'll have to buy a replacement.
If on refresh you can pay off your current phone and upgrade too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

MI5 · ‎31-01-2017

Unless you have insurance you'll have to buy a replacement.
If on refresh you can pay off your current phone and upgrade too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

jonsie · ‎01-02-2017

If you do have insurance then claim with the provider. It is worth checking home insurance and bank account insurance too.

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