This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

NO SERVICE

Anonymous
Not applicable

on ‎26-11-2015 15:31

on ‎26-11-2015 15:31

Hi my phone has been unlocked by EE and my new sim is installed and activated but I'm still getting No service??

Message 1 of 6
2,961 Views
0 Kudos
5 REPLIES 5

Bambino
Level 84: Resplendent
  • 23192 Posts
  • 1028 Topics
  • 3688 Solutions
Registered:

on ‎26-11-2015 15:38

on ‎26-11-2015 15:38

Have you ported your number in from EE? If so, have you done a sim swap?

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 6
2,951 Views

jonsie
Level 94: Supreme
In response to Bambino
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

on ‎27-11-2015 12:11

on ‎27-11-2015 12:11

You need to call customer service 

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 6
2,810 Views

MI5
Level 94: Supreme
In response to jonsie
  • 144915 Posts
  • 635 Topics
  • 27777 Solutions
Registered:

on ‎27-11-2015 12:21

on ‎27-11-2015 12:21

How do you know your sim is "activated".
No service would indicate an inactive or incorrectly fitted sim card.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
2,810 Views

Anonymous
Not applicable
In response to MI5

on ‎03-12-2015 08:41

on ‎03-12-2015 08:41

Hello @Anonymous have to been able to solve this?
Message 5 of 6
2,756 Views
0 Kudos

Anonymous
Not applicable
In response to MI5

on ‎20-12-2015 17:20

on ‎20-12-2015 17:20

@MI5 wrote:
How do you know your sim is "activated".
No service would indicate an inactive or incorrectly fitted sim card.

If sim card is not fitted correctly it says NO SIM. Inactive may be.

Message 6 of 6
2,635 Views
0 Kudos
Top Kudoed Authors
View All
Top