Loyalty credit for I phone 6 wait

[Anonymous]

Hi, for those of us who had to wait several weeks for our I phone 6 we were promised a credit to our account for everyday we were waiting over 8 days. Has anyone actually received this please and what fork is it in? Many thanks

[Anonymous]

Hi mellyg


We do know O2 give Goodwill gestures on an individual case basis.

I would think any offer like this would be attached after despatch of the phone.

Maybe as a credit to your bill.

A person would need to contact Cust Service on 202 to confirm their agreement. ->

http://www.o2.co.uk/contactus

[Anonymous]

Hi there @Anonymous ,

These credits, when they are due, are processes automatically, there is no need to claim them and they are not Good will gestures as mentioned, they are part of the deal, it's an O2 promise. When was your order placed (date), dispatched and what tariff did you order?

[MI5]

Loyalty credit was mentioned here in the big iphone thread http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iPhone-6-PreOrder/m-p/765595#M127657

[jonsie]

I would have thought you would have to wait until at least the second bill in case the phone was sent back and the contract cancelled.