Lost phone

[Anonymous]

I lost or my phone has been stolen 

[Bambino · Accepted solution]

@AnonymousYou must call customer service and report it. http://www.o2.co.uk/contactus You should also report the loss to the police and get a crime number.

[Cleoriff]

Although the number for lost and stolen is open for 24 hrs a day... you have to stay on the phone to the very end of the IVR.

You could also report the loss via this online link https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form

[MI5]

Community help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...