cancel
Showing results for 
Search instead for 
Did you mean: 

Iphone xr stuck on apple screen

Dooshima
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

my iphone is stuck on the apple screen. I have tried pluggin it into my laptop but it is not recognising it so can't try and fix it with Itunes

Message 1 of 3
497 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 76: Forum Legend
  • 10288 Posts
  • 56 Topics
  • 3024 Solutions
Registered:

@Dooshima 

 

I would get in touch with Apple,  and have a look at this apple support guide

https://support.apple.com/en-us/ht210616#:~:text=1%20Make%20sure%20the%20progress%20bar%20on%20your,...

 

Apple Support Apple - Support - Product Selection

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

Message 2 of 3
488 Views
2 REPLIES 2

madasaf1sh
Level 76: Forum Legend
  • 10288 Posts
  • 56 Topics
  • 3024 Solutions
Registered:

@Dooshima 

 

I would get in touch with Apple,  and have a look at this apple support guide

https://support.apple.com/en-us/ht210616#:~:text=1%20Make%20sure%20the%20progress%20bar%20on%20your,...

 

Apple Support Apple - Support - Product Selection

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 3
489 Views

MI5
Level 94: Supreme
  • 145053 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

@Dooshima 

Have you tried DFU mode?

https://www.imore.com/how-to-iphone-ipad-dfu-mode

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 3 of 3
480 Views