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Iphone 8 charging issue

Mattd79
Level 1: Joiner
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Hi. I have an iphone 8 that is stuck on 1%. Any help would be appreciated

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gmarkj
Level 66: Unequalled
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Have you checked for any water of fluff in the charging port?
Have you tried different cables/plugs? Or even plugging it into a computer/TV?
If yes to all of those, then you might need to get your phone repaired - and the best option might be directly with Apple...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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b4u2
Level 8: Talented
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Is it under warranty?
Maybe pop into the apple store.
Message 3 of 5
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madasaf1sh
Level 76: Forum Legend
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@Mattd79


Apple have changed their process, so do not just pop into an apple store, you will be turned away

Full details can be found here, and support is available online from Apple.

https://www.apple.com/uk/retail/

 

 

 

edited with correct tagged user...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 4 of 5
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jonsie
Level 94: Supreme
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@madasaf1sh wrote:

@Mattd79


Apple have changed their process, so do not just pop into an apple store, you will be turned away

Full details can be found here, and support is available online from Apple.

https://www.apple.com/uk/retail/

 

 

 

edited with correct tagged user...


You've always had to make an appointent.

Message 5 of 5
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