Hi, i ordered my ipad pro on the 25th nov 2020 and im still waiting
i call them on08/01/2021, and got told that it will be out for delivery tomorrow but all i got was my sim so i called them again and got told it will take 6 weeks
but when i looked on the o2 website yesterday it was saying that it was in stock ?????
Dont know what is going on with o2 FRAUDSTER COME TO MIND
They were out of stock due to the pandemic and travel restrictions. Some arrived a few days ago. However we have no idea how many. As for them showing in stock on the website, that means nothing as O2 don't run a live system.
You'll need to call O2.
Numbers here Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
Veritas Numquam Perit