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How long for old number to come through

StuMill
Level 1: Joiner
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Registered:

Hi, I’ve swapped from virgin mobile to O2 through the Volt2 package.

I gave the Virgin assistant my PAC code during registration.

my O2 sim has arrived and I’ve put it in my iPhone 12, it’s been in about and hour now but it’s still showing a new number.

how long before it switches to my old number or am I supposed to notify someone the sim is now in the phone ?

thanks for any advice 👍🏻

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MI5
Level 94: Supreme
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Registered:

@StuMill 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144153 Posts
  • 634 Topics
  • 27623 Solutions
Registered:

@StuMill 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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