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Hotspot abroad?

Anonymous
Not applicable
I don't seem to be able to use my phone as a hotspot for data when abroad. Works fine in the UK. Can anyone help? Many thanks!
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Cleoriff
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Never used mine but I am sure @MI5 @jonsie or @viridis could help. I have mentioned them so hope they come online to assist you ...:smileywink:

Edited to ask what phone you are using?

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Message 2 of 7
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MI5
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You cannot tether if using o2 travel.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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viridis
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I don't think standard mobile contracts include tethering, which is what this would be.
I believe it's mentioned in the o2 travel terms and conditions.
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viridis
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Number 7 of O2 travel terms
You may not use your Smartphone as a personal hotspot connection (this is also known as tethering) while using O2 Travel data.

http://www.o2.co.uk/termsandconditions/mobile/o2travel-paymonthly-terms-and-conditions
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Wa10
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I'm not one of the afore mentioned, however quick thought which sprung to mind - are you trying to use O2 Travel data as a hotspot? If so then I know that's not permitted, so could be why you're having an issue.

 

If it's standard roaming data at standard rates then I'm not aware of any limitation/restriction so long as you're a Pay Monthly customer (don't think it's permitted on PAYG?), part from the roaming data spend cap on your account.

 

 Edit: Too slow! Haha 

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.
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madasaf1sh
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If using an iphone, then the APN is switched when using tethering to use the apn imodem.o2.co.uk, this is then routed differently internally at o2.

So its quite easy for o2 to identify traffic and block at a network level.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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