cancel
Showing results for 
Search instead for 
Did you mean: 

Data

Rega
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I’m on pay monthly, I’ve upgraded my tariff bust the new data doesn’t start until next month. Does anyone know how I can purchase data for the rest of this month please?
Message 1 of 3
287 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 126901 Posts
  • 613 Topics
  • 21824 Solutions
Registered:

@Rega 

You'll need to call customer service to add a bolt on.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
285 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 126901 Posts
  • 613 Topics
  • 21824 Solutions
Registered:

@Rega 

You'll need to call customer service to add a bolt on.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
286 Views

jonsie
Level 94: Supreme
  • 86781 Posts
  • 594 Topics
  • 5054 Solutions
Registered:

The system won't allow you to add data yourself whilst a tariff change is happening hnce the need to call customer service

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 3 of 3
257 Views