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Data finished

Anonymous
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I have 1 GB and when I was on my old phone I usually used none of it or just teeny amount as only looked online when at home or at family and so signed into their wifi. I've been doing same except for last Saturday when I was on train journey for 3 hours but I was logged onto Free wifi via Scotrail. Anyway tonight I was out walking the dog and listening to some music via my amazon app, it's music I swapped from old phone and bought a couple of albums recently that were zipped to this phone, and I got a text to say I had used 80%of my data then song and a half later it pinged again to say I had none left. So my question is, does it use up data when listening to my music? 

Just looked at phone, I'd put it on aeroplane mode as I was worried I was doing something wrong and somehow running data without knowing it and there are 2 messages on screen saying;

Amazon Music. Your downloads have been paused. Open Amazon Music to resume downloading. No idea what it means as not bought any albums since the 2 last week and they were sent then.

I know it's something I'm doing wrong but no idea what it is, any help will be as much appreciated as other time I was on here greeting. Smiley Embarassed

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MI5
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Registered:
In the Amazon app you have a toggle top right which indicates if the music you are listening too is on the cloud (streaming) or on your device (not using data).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Anonymous
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It seems as though you may have a setting within Amazon to download any purchases.

Double check those settings. If you have, then yes for this month you may have hammered your 1gb
Message 2 of 54
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Anonymous
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I've just gone to settings and Amazon Music and the Use cellular data is open, should I close it? When I had my samsung the music just went straight to it and didn't use up anything, just seemed to appear! Is it different with an iphone and if so how can I stop it happening again? I'm not sure why it's still downloading when I purchased last week and they both appeared then, watched wee circle beside each song go all the way round when in the house and therefore signed onto house wifi. (Hope that incredibly untechnical talk makes sense)

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Anonymous
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It will only use data if you are streaming the music or downloading it
Message 4 of 54
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Anonymous
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Just noticed everything says Use Cellular Data, solitaire, taptalk,etc. Never really looked at this part of settings.
Message 5 of 54
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Anonymous
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How do I know if I'm doing either of those things? I know (roughly) what downloading is but no idea what streaming is.

Message 6 of 54
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Anonymous
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If the music is already downloaded it shouldn't use data. If it's stored on some server that you're streaming from then yes it will.

My experience is android only I'm afraid but I know when I purchase an album on Google play music (android iTunes) it will stream it until I download it into my phone.

Perhaps this is the case here as well.

Try airplane mode with WiFi off and see if the track will play. Of it does it's downloaded to your phone. If it doesn't your were streaming it.

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Anonymous
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In general you'd like most things to use cellular data as these allow the app to update in the background sometimes however you may choose not to allow this if you'd prefer not to ( as in this case)
Message 8 of 54
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Anonymous
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Put aeroplane on and all songs working fine, listening to music as I type. I've got myself so confused I've just turned the phone off! This was always why I didn't have iphone before, was always scared of £3,000 bill and I'd end up on page 14 of some local paper holding paper bill with downturned mouth and hands under my chin.

Grumpy Wee bit like that.

wink

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Anonymous
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Double post

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