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Cracked phone

Lordbuscus
Level 1: Joiner
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Hi recently my phone fell off my bed and cracked and this is covered under accidental damage on my insurance and I’m just wondering how much it will cost to have my screen fixed with my insurance
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MI5
Level 94: Supreme
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@Lordbuscus your insurance policy will have an excess that you need to pay which varies depending on when you took your policy out. 

Call customer service on 202 and they will check and help you complete the claim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127471 Posts
  • 614 Topics
  • 22148 Solutions
Registered:

@Lordbuscus your insurance policy will have an excess that you need to pay which varies depending on when you took your policy out. 

Call customer service on 202 and they will check and help you complete the claim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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EmilieT
Former Staff
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Hey @Lordbuscus , and sorry to hear about your phone! I hope the info above will help you find out how much it will cost to get it repaired, but please let us know how you get on with this.

 

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