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Contract ending

Anonymous
Not applicable
Hello my contract ends on 18th February so my phone will be fully paid for. I do not wish to keep this phone nor do I want to keep paying after my contract ends. What exactly happens when my contract ends please? Will I still be charged the same monthly amount or will that be cancelled out and I start to pay for each call, message, data usage etc? I don't wish to upgrade early either - I don't have much money to afford an early upgrade then a new phone/contract
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Cleoriff
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Hi @Anonymous Welcome to the forum slight_smile

Everything you need to know about ending a contract of any type is here

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Also in case you need it ...a guide to refresh http://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701

*The Game Is On*

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Curr946
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After handset paid off your Bill will drop to airtime only. If you want cancel the airtime you have to give 30 days notice by calling 202

Current Phone: Sony Xperia XZ Premium
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Cleoriff
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Hi @Anonymous Welcome to the forum slight_smile

Everything you need to know about ending a contract of any type is here

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Also in case you need it ...a guide to refresh http://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701

*The Game Is On*

Girl in a jacket

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MI5
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It depends if you got your contract from o2 or a third party.
If o2, your payments will automatically drop to airtime only on the same tariff costs with free mins etc.
If a third party it will carry on at full price unless cancelled.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
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Thank you everyone. I ordered from Carphone Warehouse, so do I have to cancel my contract with them or can I just cancel with o2?
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Anonymous
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Quick Google search and Carphone Warehouse explain I need to cancel with o2 not with them
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Cleoriff
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Yes. Follow the link to cancel in my first post. ..

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Bambino
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Two threads on the same topic from the OP now running.

I DO NOT WORK FOR O2



Funniest-Thread-2
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Cleoriff
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@Bambino wrote:

Two threads on the same topic from the OP now running.


Didn't see the other one Lou. I am answering on the one I posted on first thing. Never mind all info given now....:smileywink:

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jonsie
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