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Contract Sim

Anonymous
Not applicable

I have just  got a iphone 6 plus, and i have put the sim in over 24 hours ago but it keeps saying no service is there any type of way to activate my sim, ive never been on o2 so it is not a sim swap.

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MI5
Level 94: Supreme
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You need to contact CS now as you are still waiting http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126786 Posts
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Registered:
You need to contact CS now as you are still waiting http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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adamtemp64
Level 66: Unequalled
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https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Sim/m-p/1036481#M124856 best to keep it all in one thread.

 

But do you actually have an o2 signal in the area?have you tried to activate over wifi etc.

 

If you explain the steps you have already taken advice can be given .

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Peanut
Level 3: Thinker
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You could possibly pop into an o2 store. They should be able to help if it's not already sorted?
I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.”
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chrisymon
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All sims are sent with a bothway bar incase it goes missing so these need to be removed once you have received it. Just call customer service to do this. It may take 24 hours for the bars to be removed but a simple switch off and on a few times lowers this time scale sometimes immediatley 

"I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited." Currently using S7 edge
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