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Change account details

Anonymous
Not applicable

I want to change name and email address on this account

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MI5
Level 94: Supreme
  • 123965 Posts
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Registered:
Email can be changed in your MyO2 http://www.o2.co.uk/myo2 under the "Manage my details" section.
Name change needs to be done by writing in if it is you that has changed your name.
If you want to name a different person, this cannot be done.
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123965 Posts
  • 612 Topics
  • 20082 Solutions
Registered:
Email can be changed in your MyO2 http://www.o2.co.uk/myo2 under the "Manage my details" section.
Name change needs to be done by writing in if it is you that has changed your name.
If you want to name a different person, this cannot be done.
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
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jonsie
Level 94: Supreme
  • 86577 Posts
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Registered:

Marriage name changes are better done in writing. Changing in an account name can only be done by closing the account and taking out a new contract.

Message 3 of 3
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