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Can not make or receive calls on new iPhone 11

Linda9
Level 1: Joiner
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can not make or receive calls 

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Cleoriff
Level 94: Supreme
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@Linda9 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Linda9 

Try using your old sim in the new phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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@Linda9 did you manage to get this sorted or do you still need some assistance? 

COVID-19 support - Help and support from O2 during the lockdown
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