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Call Duration Query

Dan1e
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Hi all, wondering if anyone here can help with this..... I received 2 x calls (not missed, but definitely not answered) on my iPhone 6s early yesterday morning. I called o2, who said they can’t see any activity, either incoming or outgoing, on my call logs.
This leads me to believe the calls were placed over wifi. In which case, since the calls were definitely not physically answered by myself or anyone else, does the call duration indicate the length of time the phone was ringing, even with no answer from my end...?
Thanks all in advance for your help :slight_smile:
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MI5
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Call duration does not normally start until the phone is answered.
I can't see why that would be any different for a wifi call over a normal cell call.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Call duration does not normally start until the phone is answered.
I can't see why that would be any different for a wifi call over a normal cell call.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Call duration only starts once the call is connected. Unanswered call would show 0 seconds duration.

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Dan1e
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Thanks guys. That’s really quite strange 🤔
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