This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Broken phone

nelly_66
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎13-06-2023 18:46

on ‎13-06-2023 18:46

My phone is broken. The back is smashed and the volume button doesn’t work. Slowly and slowly it’s start to not work. I’m not receiving calls properly either. I still have to years left if my contract so what should I do? 

Message 1 of 3
344 Views
0 Kudos
2 REPLIES 2

Enlli
Level 65: Ultra-cool
  • 6779 Posts
  • 50 Topics
  • 1519 Solutions
Registered:

on ‎13-06-2023 18:52

on ‎13-06-2023 18:52

Have you got phone insurance or cover via house insurance or bank? If not you can see if it can be repaired, but it won't be cheap

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
342 Views
0 Kudos

MI5
Level 94: Supreme
  • 144977 Posts
  • 635 Topics
  • 27815 Solutions
Registered:

on ‎13-06-2023 18:53

on ‎13-06-2023 18:53

@nelly_66 

Contact Apple to see what they can do for you Genius Bar Reservation and Apple Support Options - Apple (UK)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
342 Views
0 Kudos
Top Kudoed Authors
View All
Top