on 20-09-2021 08:34 - last edited on 20-09-2021 09:00 by DanielPA
ms-xxxxxxxxx
i ordered a iPhone 13 promax. I’ve few questions about the purchase
[mod edit: please do not post order numbers on the public board. Thanks!]
Solved! Go to Solution.
on 20-09-2021 08:43
We can help with general enquiries but you'll need to contact O2 for any account specific questions.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
on 20-09-2021 08:43
We can help with general enquiries but you'll need to contact O2 for any account specific questions.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.