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Apple Watch mobile data setup not working

MechelleCH
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Had a very frustrating day, received my Apple Watch series 5, set up going great until I tried to connect to mobile data. It keeps failing and saying something went wrong and to call o2 quoting reference code 15. So I’ve tried calling today but can I get through to them on the phone or via we chat???? Not at all!!! Anyone else having this problem and any ideas on how to fix it?
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MI5
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@MechelleCH 

Thre is a system issue with setting them up currently.

Hang on until i's fixed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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MechelleCH
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Ok thank you, hope they do fix it soon though
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MylesTagoyet
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And when they do, they will be in touch offering us a bundle of cash for the inconvenience caused. 

 

They will get payment by strapping it to a fleet of flying pigs..... 

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Cleoriff
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@MylesTagoyet 

Flying Pig Images, Stock Photos & Vectors | Shutterstock

Veritas Numquam Perit

Girl in a jacket
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jonsie
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https://community.o2.co.uk/t5/Apple/Mobile-data-on-Apple-Watch-Update/m-p/1333047

Re: Apple Watch Series 5 Setup
Options

on ‎**Personal info**20 13:35

Sorry you’re having connection issues with your Apple Watch. Our teams are aware and working on a resolution. We hope it will be resolved soon, though we currently have no ETA.

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MI5
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@MechelleCH @MylesTagoyet 

Issue now fixed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MylesTagoyet
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Thank you for the "Heads Up"

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