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Apple Watch data plan not activating O2 customer service not helping

Frustrated50
Level 1: Joiner
  • 4 Posts
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on ‎02-08-2023 09:47

on ‎02-08-2023 09:47

18 days!!!!!  Been trying to get a data plan activated on my Apple Watch, stuck in the system.  Customer services have been appalling and the scripted response please wait 48 hours. Apple Watch purchased from apple store so they won't help attach it to my account.  Cannot get eSim removed to put a new one on.

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MI5
Level 94: Supreme
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on ‎02-08-2023 14:04

on ‎02-08-2023 14:04

@Frustrated50 

It just needs the esim resetting.

You will have to persevere with customer services unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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