cancel
Showing results for 
Search instead for 
Did you mean: 

APPS MISSING ON IPHONE 5S

Anonymous
Not applicable

Hey I wonder if anybody can help, my apps are missing from my homepage, they are still on my phone because in the apps store they are still there but they say open. I cant re download them. any suggestions???

Message 1 of 7
3,929 Views
6 REPLIES 6

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

do you mean the default apple apps?

 

if so settings> general> reset> reset home screen layout (this will bring all the defaults back but remove any custom floders but all apps will still be there.

 

If not the defaults what apps are missing?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 7
3,928 Views

Anonymous
Not applicable

no its all my usual apps like facebook etc all my games my natwest bank app.

Message 3 of 7
3,923 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

in that case just try a reset hold home and sleep together until apple logo appeares.

 

If not back then then they must have been moved off the home page or into a folder .

 

I find reorganising them easier on a pc.

 

As you say the show as open not install or cloud symbol so the are still on the iphone but on another page.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 4 of 7
3,916 Views

Anonymous
Not applicable
Did you get this sorted Wayne1981?
Message 5 of 7
3,893 Views

Toby
  • 11577 Posts
  • 520 Topics
  • 213 Solutions
Registered:
I have to agree, its a strange issue!

How did you get on with it Wayne?
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 6 of 7
3,885 Views

gemz4the1
Level 23: Casual Specs
  • 2478 Posts
  • 261 Topics
  • 33 Solutions
Registered:

I had a similar problem a few months ago when I restored my phone from back up - generally once you connect to the internet the phone will download them from the back up - or when you go to the App store>purchased it will show you what you have previously downloaded and you can download them from there.  However, when I did that, although the App store said that I had successfuly downloaded/updated the apps, when I went onto the home screen the apps weren't there or some of them had a block icon with the name of the app, but it had obviously not downloaded.  I did a hard reset with the home button and the top button and it seemed to work.  Make sure you close the App store down (double lcick home button and swipe it up) and hopefully that'll reset it.

 

Hope you sort it out slight_smile

Message 7 of 7
3,828 Views