4G

[Charl0-tte_]

I’ve paid my phone bill and my 4G still isn’t showing that it’s working, I can call out and text out but my 4G is not working 

[Cleoriff · Accepted solution]

@Charl0-tte_  Reboot the phone first and see if that helps. Next check this guide Guide: How can I sort out my network issues? and Guide: Is the network down for me or everyone? 

[MI5]

@Charl0-tte_ 

It can take up to 48 hours for all services to be restored.

If longer than that you can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.