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4G Sim Contract

Anonymous
Not applicable
I'm using a Sim Only Contract & using it with an IPhone 5. Because the sim has 4g but the phone isn't compatible with the iPhone5 yet I can only acces the internet & apps when on wifi. Is there anyway I can change the settings to be able to use my packet data? Or will I have to get a new sim or something?
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Anonymous
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Sorry meant the iPhone5 isn't compatible with 4G!!

View solution in original post

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Anonymous
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Sorry meant the iPhone5 isn't compatible with 4G!!
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Anonymous
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Hi

All new SIM cards are 4g compatible and will work in any phone wether their able to get 4g or not.

Ring 02 on 202 and ensure your on iData settings.

Help link -> http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/54...
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jonsie
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More info
Apn settings:
More info
IPhone data bolt on idata.o2.Co. UK
More info
standard bolt on mobile.o2.co. uk

 

You can just text ACTIVE to 2020, save the settings and reboot the phone.

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Anonymous
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To add :

Check http://status.o2.co.uk if this happens in one area and also try Settings , General , Reset , Reset Network Settings.

Ensure Mobile Data is set to on. Settings , Mobile/Cellular.
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MI5
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Use these settings http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20iPhone%20APN%20MMS%20mobile%20internet%20se... but you won't get 4G on an iP5 - only 3G.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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Sometimes I despair....

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Anonymous
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Thanks that's it sorted 😬
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jonsie
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Glad we could help ☺

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Anonymous
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@Anonymous wrote:
Thanks that's it sorted 😬

Awesome. 

 

Thsnk you for updating. 

 

What action did you do to resolve ?

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