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xperia Z3

Anonymous
Not applicable

my phone is a couple of weeks old , when making calls i can hear who i am ringing but they can't hear me. Any ideas how i can rectify this ?

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Anonymous
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I had this on my other halfs Z1. It was caused by an upgrade to the software. We removed the sim and re-fitted it and it was all good after that. The Sony software updates always seem to break something when they happen

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viridis
Level 56: Guvnor
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If within 14 days return for replacement, if past that, return to SONY for repair.
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MI5
Level 94: Supreme
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Make sure you don't have a case or screen protector etc covering the mic hole too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 7
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Anonymous
Not applicable

I had this on my other halfs Z1. It was caused by an upgrade to the software. We removed the sim and re-fitted it and it was all good after that. The Sony software updates always seem to break something when they happen

Message 4 of 7
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Anonymous
Not applicable

Thanks this seems to have worked 

Message 5 of 7
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MI5
Level 94: Supreme
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Good news.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 7
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Anonymous
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Good to hear slight_smile
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