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s6 edge sound

Anonymous
Not applicable

i have started to have sound problems with my s6 edge,when i play a video or music the sound is all distorted and you cannot make out wht is being said it is even effecting my ringtone?

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Cleoriff
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@viridis has the S6 edge....he may come and advise>

Veritas Numquam Perit

Girl in a jacket
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viridis
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Sounds like a faulty speaker.
The only software thing that could cause it is too much amp gain in audio controlling apps.
Just for ruling out purposes, back it up using smart switch and perform a factory reset, if it is still the same, contact samsung for a repair / replacement
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MI5
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Has it got wet at all?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
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No not got wet
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