cancel
Showing results for 
Search instead for 
Did you mean: 

reception non existant

RonnieD
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
My posr code now tells me I will not get 4G . why am I paying for it. I ger 2G basix and intermitted.
Message 1 of 2
2,868 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 126954 Posts
  • 614 Topics
  • 21862 Solutions
Registered:

4g is included in all tariffs so no one actually pays "extra" for it.
Just because there is no 4g at your home location doesn't mean you can't travel and get it either.

Have a look here for help with indoor coverage too https://community.o2.co.uk/t5/Other-Products-and-Services/Do-you-have-poor-coverage-signal-Indoors-T...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
2,866 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 126954 Posts
  • 614 Topics
  • 21862 Solutions
Registered:

4g is included in all tariffs so no one actually pays "extra" for it.
Just because there is no 4g at your home location doesn't mean you can't travel and get it either.

Have a look here for help with indoor coverage too https://community.o2.co.uk/t5/Other-Products-and-Services/Do-you-have-poor-coverage-signal-Indoors-T...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
2,867 Views