note 4 help needed

[Anonymous]

I have recently upgraded from my s4 to the new note 4 and wow this is some bit of kit, but i have not been able to send mms messages all i get after ages of it trying to send is network error? I have taken the sim out and placed it back in my s4 and im able to send mms again??? I have tried adding new settings sent to me by o2 support no luck, so i have all my fingers crossed that one of you guys/girls maybe able to help oh im on monthly contract

thanks in advance

Tommelglenn

[MI5 · Accepted solution]

Check your settings against those listed here http://www.geeksquad.co.uk/articles/o2-apn-settings#Android
It may also be necessary to ask CS to reprovision MMS on your account.
Can I just check that you have a contract sim card too and not a PAYG one....?
Other ideas are to forget about sending MMS and use whatsapp, BBM, Facebook or email to send if possible.

[viridis]

@MI5 is your man, he'll be along soon.
But what is suggest is getting a new sim and performing a sim swap at http://swapmysim.o2.co.uk
Could you also make sure on the note 4 you have mobile data activated.

[viridis]

He has a tardis.

[MI5]

Lol....
Let us know how it goes Tommelglenn

[Cleoriff]

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@MI5 wrote:
Lol....
Let us know how it goes Tommelglenn

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Soooo...is that the answer....a sim swap?

[viridis]

Nope the answer is 42.
Or use one of the many free services thus starving the beast

[Cleoriff]

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@viridis wrote:
Nope the answer is 42.
Or use one of the many free services thus starving the beast

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Doesn't take much...but you are confusing me. Getting more sense out of the 3 year old currently watching CBeebies

[viridis]

The answer to everything -42