my care

[Bernie52]

hi

My name Bernie  

I got a email from my care 02 saying i owe them  money

who are they not heard of them before  is it a scam

can any one explain  please 

Regards 

Bernie52

[jonsie]

Don't click on any links. Call 202 to clarify but you can check in My O2 to see if your account is in arrears. There has been a few of these scams recently. 

[Anonymous]

Sounds like a scam but wasn't there an o2 mycare service before?

[madasaf1sh]

There still is and is used for texts and emails when bills are over due prior to cut off.

[MI5 · Accepted solution]

Log in with this link http://www.o2.co.uk/myo2 and if you owe any money it will be explained there.

[Anonymous]

@Bernie52 Are your bills up to date?

[Bernie52]

ok thank you for letting me know 

[Anonymous]

You are very welcome @Bernie52

[Bernie52]

ok thanks for letting me know 

[Bernie52]

yes my bills are all up to date