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j3 keeps closing apps

marleyboy
Level 1: Joiner
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hi the apps on my j3 keep closing even after re-setting to factory settings ,any help in trouble shooting would be appreciated. thanks marleyboy

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MI5
Level 94: Supreme
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  • 609 Topics
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Registered:
Check how much storage space you have available and if your phone is nearly full, move some photos, videos etc to an SD card or save them to your PC to create space.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122253 Posts
  • 609 Topics
  • 18982 Solutions
Registered:
Check how much storage space you have available and if your phone is nearly full, move some photos, videos etc to an SD card or save them to your PC to create space.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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EmilieT
Former Staff
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Hi @marleyboy, did you have a look at your storage as @MI5 suggested? Any improvements?

 

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