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how do I download photos on my Galaxy S2

Anonymous
Not applicable

When I go to www.o2.co.uk/m- when do I type in mobile number and pin?

Why do the photo's not go straight to 'phone like a normal message does?

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perksie
Level 69: Guiding Light
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If you're a new customer ask O2 to check that MMS is provisioned properly on your account.

 

Sometimes if they turn it off for a while then restart it that can fix it.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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MI5
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It sounds like you need the MMS settings installing on your phone or if you have them already turn on your cell data. Text "Active" to 2020 to get the settings and save what you get sent back.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

Thankyou, have tried that, must be doing something wrong as still not working.

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MI5
Level 94: Supreme
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Restart the phone and try sending an MMS to yourself.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

If you're a new customer ask O2 to check that MMS is provisioned properly on your account.

 

Sometimes if they turn it off for a while then restart it that can fix it.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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