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getting a message held call has been released

Majortom
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Hi,

Sometimes when I am talking on my mobile, I get a message and interruption to my call, the message shows at the top on my phone. it reads  " held call has been released ". Cannot find information on the internet.

 

Anyone help. 

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gmarkj
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Sounds like you are accidentally putting the call on hold and releasing it.

Do you have a proximity sensor on your phone and does it work ok @Majortom ?

What phone have you got?

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Majortom
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Hi gmarkj.

 

Thanks for the reply.

My phone is an Alcatel 5028y. i do not know of a proximity sensor on the phone.

The person that I am talking to when I get the message states that they hear the sound of a keypad being used, like someone dialling a number. You may be right, maybe I am accidentally dialling a number  when I put the phone to my ear. I will try my phone on speaker and see if that solves the problem.

 

Thanks again   

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gmarkj
Level 59: Quartermaster
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So the proximity sensor turns the screen off when you are on a call so that you don't press buttons by accident with your face.

Fingers crossed the speaker option fixes it @Majortom 

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