cancel
Showing results for 
Search instead for 
Did you mean: 

cant make calls or txts or recive them

Anonymous
Not applicable

i cant make calls or send txts and when ppl phone me it says network failure can anybody help

 

Message 1 of 6
2,655 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

Update 23:45hrs

The intermittent problems experienced by some of our customers today have now been resolved.

Routine upgrade work on our 2G and 3G networks led to unexpected congestion affecting around 1% of O2 customers. We apologise to those customers and thank them for their patience.

 

View solution in original post

Message 5 of 6
2,512 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 145040 Posts
  • 635 Topics
  • 27831 Solutions
Registered:
Check for issues here http://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 6
2,654 Views

Anonymous
Not applicable

thanks its saying tht there working on a mast in the area 

 

Message 3 of 6
2,645 Views

MI5
Level 94: Supreme
  • 145040 Posts
  • 635 Topics
  • 27831 Solutions
Registered:
At least you know they are aware and will be fixed as soon as possible.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 4 of 6
2,638 Views

Anonymous
Not applicable

Update 23:45hrs

The intermittent problems experienced by some of our customers today have now been resolved.

Routine upgrade work on our 2G and 3G networks led to unexpected congestion affecting around 1% of O2 customers. We apologise to those customers and thank them for their patience.

 

Message 5 of 6
2,513 Views

Anonymous
Not applicable

In the Birmingham / Solihull area I had no data connection for 11 hours yesterday!

Message 6 of 6
2,502 Views