Solved: Xperia 10ii doesn't like summer in the UK.

S1t9e8f4 · ‎24-07-2022

So this is my second Xperia 10ii handset and both start playing up (cycling through startup until the battery dies without actually turning on or if I do get it to turn on it'll switch off if I pick it up) when temperatures exceed 25°c outside, anyone else experienced this before?

MI5 · ‎24-07-2022

@S1t9e8f4

The product is sold Europe wide where temps are much higher than the UK and for longer, so I can't see that being a cause. I'd contact Sony for advice and a diagnostic check https://services.sony.co.uk/supportmvc/en/Contact/Email?cat=mobile&tab=Tips

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎24-07-2022

@S1t9e8f4

The product is sold Europe wide where temps are much higher than the UK and for longer, so I can't see that being a cause. I'd contact Sony for advice and a diagnostic check https://services.sony.co.uk/supportmvc/en/Contact/Email?cat=mobile&tab=Tips

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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