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Wifi calling on Samsung devices

Daveeeeee666
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Hello, 

I've recently switched to a sim only contract but can't use WiFi calling on my current phone (samsung s9) I believe because it is unlocked and was not originally on o2. Im going to change my handset for a S10 or S20. Will I need to ensure any handset i buy was originally from O2 or was this specific to the S9?

 

Many thanks

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madasaf1sh
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@Daveeeeee666 

It was just a limitation imposed by o2 and the manufacturers, at the early point in WiFi Calling, but it should on any Samsung Device since then, you just need to ensure that Wifi Calling is enabled on your account by contacting customer services on 202 or If you message O2 on Facebook (https://o2uk.co/O2CFB) witter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

It might be worth doing this, as a matter of course and seeing if it comes to life on your S9

And then enable it in myo2. 

I have numerous none o2 provided handsets and they all work with WiFi Calling.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
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Registered:

@Daveeeeee666 

It was just a limitation imposed by o2 and the manufacturers, at the early point in WiFi Calling, but it should on any Samsung Device since then, you just need to ensure that Wifi Calling is enabled on your account by contacting customer services on 202 or If you message O2 on Facebook (https://o2uk.co/O2CFB) witter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

It might be worth doing this, as a matter of course and seeing if it comes to life on your S9

And then enable it in myo2. 

I have numerous none o2 provided handsets and they all work with WiFi Calling.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
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@Daveeeeee666 

Wifi calling works fine on S9 and no need for specific O2 firmware either.

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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adhiren
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I use a Samsung S22+ that I bought elsewhere and the Wifi calling works fine with 02.  Just make sure it's turned on in the settings 

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