cancel
Showing results for 
Search instead for 
Did you mean: 

Wifi calling availability problems

AndyAllan37
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi all, I am Trying to get wifi calling setup on my samsung galaxy S7, as it would be very handy when I am away at work as I dont get a phone signal. I have followed guides on the O2 website to check compatability, updated to the latest software and set it up on my O2 account. The phone is almost 1 year old, software up to date but the CSC number on the phone does not contain the right information according to the O2 site. Has anyone got a work around and solution to this at all as I would really like to use wifi calling, thanks for any help you can give me
Andy
Message 1 of 3
2,246 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

Backup phone first as this could wipe everything.
*#272*IMEI# (actually type your full IMEI number) and you should get a list of CSC's to choose from.
You need the O2 one.

Also try the shortcut *#272*62826#

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
2,242 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Hey @AndyAllan37 how are you getting on with setting up wifi calling? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 3 of 3
2,177 Views