Solved: Upgraded phone-new sim

Anonymous · ‎05-09-2017

I have just upgraded my phone to Samsung S8. It keeps telling no network available.

MI5 · ‎05-09-2017

Use your old sim if it fits the phone, if not, do a sim swap here http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎05-09-2017

Use your old sim if it fits the phone, if not, do a sim swap here http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎05-09-2017

Another thread here on activating your sim if required https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

Veritas Numquam Perit

Martin-O2 · ‎06-09-2017

Hey @Anonymous can you provide an update on your situation? Have you got your new phone up and running?

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