cancel
Showing results for 
Search instead for 
Did you mean: 

UNBLOCKING MY PHONE

Anonymous
Not applicable

Hello all,

 

I will be moving to brazil next week for 6 months and I have been informed that I need to UNBLOCK my telephone to allow other sim cards to be of use in my phone. I have just got my PUK code but i have no idea how to do this. Can someone please advise me. 

 

Many thx

Message 1 of 3
5,007 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 86776 Posts
  • 594 Topics
  • 5054 Solutions
Registered:

You need the UNLOCK code. Call customer service as they need to issue the code.

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 2 of 3
5,003 Views

Anonymous
Not applicable

You can also fill out an unlocking form here. If you're on Pay Monthly, you can unlock at any time and it's free. If you're on PAYG, you need to have had your phone for at least 12 months and you'll need to pay a £15.00 fee which they'll take from the credit on your phone (so ensure you've topped up).

 

Standard turn around is 14 days.

Message 3 of 3
4,980 Views