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Turn off / Disable Voicemail on HTC 510

Anonymous
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My wifes HTC Desire 510 doesn't ring out it goes to voicmail immediately.   We cant find any setings to change the time so I want to turn voicemail off completely.  I may be missing something but cant find anything in the user guide nor Android Market any body on here got any ideas please.  I dont think there seems to be an option when you ring 901

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Anonymous
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Thanks to all for the advice.  Now resolved,

 

We found it was only our home and my mobile that could not get through.

The problem lay, somehow in the email app (MyMail) dont ask how but when I deleted it all was well. 

 

The normal phone contacts list was ok but the phone also looked in the apps address book and it was there  where the problem was. Deleting just the 2 numbers/contacts didnt work so the whole app went.

She is using the normal GMail App now and all seems well

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jonsie
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1750 to turn on and 1760 to turn off, both by dialling from the keypad.

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jonsie
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All you need to know about Voicemail by MI5 - Here

How to lengthen the time your phone rings by jonsie - Here

 

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MI5
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If it's going directly to vm you need to try dialling ##002# to cancel all diverts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Anonymous
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Thanks guys but neither options have cured, now when you ring the phone just get a message "the other person has hung up" which is a load of twaddle

 

 

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MI5
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Sounds like a network or sim fault.
Check network here http://status.o2.co.uk/ and if no problems, pop into an o2 store for a sim swap.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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@Anonymous wrote:

Thanks guys but neither options have cured, now when you ring the phone just get a message "the other person has hung up" which is a load of twaddle

 

 


Oh that made me laugh.....an expression I use a lot @Anonymous LOL

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Anonymous
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Thanks to all for the advice.  Now resolved,

 

We found it was only our home and my mobile that could not get through.

The problem lay, somehow in the email app (MyMail) dont ask how but when I deleted it all was well. 

 

The normal phone contacts list was ok but the phone also looked in the apps address book and it was there  where the problem was. Deleting just the 2 numbers/contacts didnt work so the whole app went.

She is using the normal GMail App now and all seems well

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MI5
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Most strange and well done for finding that issue.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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I bet that took some finding but well done.

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