Solved: Re: TuGo voicemail.

Anonymous · ‎29-09-2017

Can anyone assist please. TuGo voicemail is driving me crazy. I have removed the voicemail option now but despite deleting messages from both my phone and TuGo I still get a message coming up stating I have a voicemail awaiting. I've tried removing the SIM and battery for a while.

The darn message still comes up.

I'm considering moving to another provider if this can't be solved.

I have to use TuGo as 02 has no reception where I live, and no I don't live on the moon!!!!!

MI5 · ‎29-09-2017

Call yourself from another phone and leave yourself a message.
Then use your mobile to listen to and delete the message you just left.
Your stuck notification will now go away, hopefully

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎29-09-2017

Call yourself from another phone and leave yourself a message.
Then use your mobile to listen to and delete the message you just left.
Your stuck notification will now go away, hopefully

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎02-10-2017

Hi @Anonymous please let us know if @MI5's suggestion gets rid of the voicemail icon.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

TuGo voicemail.

Change surname on account

Xperia 1 V Switch up MCE software

Number of times phone rings

Extra data

phone stolen