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Top up and tariff

Ummay_Jahan
Level 1: Joiner
  • 1 Posts
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Hello

I topped up 3 times today. £10, £10 and £15. But balance still shows £0.

I need to start £15 tariff urgently. 

Thanks 

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madasaf1sh
Level 76: Forum Legend
  • 10143 Posts
  • 55 Topics
  • 3004 Solutions
Registered:

@Ummay_Jahan 

 

Call Customer Services on 4445 and they can change you to the new tariff today. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10143 Posts
  • 55 Topics
  • 3004 Solutions
Registered:

@Ummay_Jahan 

 

Call Customer Services on 4445 and they can change you to the new tariff today. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 2
337 Views