Switched sim from EE to O2 without unlocking phone

[Anonymous]

Any idea how I can unlock my phone? Can't recieve texts etc to unlock my phone  from EE as my number has already been transferred to o2. Only have wifi available on my phone. 

[MI5]

You need to contact EE.
Only the network that locked it can unlock it.

[Bambino · Accepted solution]

Only EE can unlock it, unless you take it to a High Street store, but that will invalidate any warranty you may still have on the phone.

[MI5]

http://ee.co.uk/help/getting-started/joining-ee/unlocking-your-device

[Anonymous]

I cannot call them as I have no signal due to my number being transfered. Can I do this by going into store?

[Cleoriff]

You should be able to do it by going into an EE store and explaining your problem...

[Bambino]

Maybe, but this is an O2 customer forum, so we could not say for sure.

[Anonymous]

you can unlock your handset here https://myaccount.ee.co.uk/device-unlock/?WT.mc_id=ON_MEC_A_AffWin_VigLink%20Inc and costs £8.99

normally it is unlocked within 10 days however i have just done this for a customer and it took nearly 4 weeks!