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Sticky power button on s6 edge

Anonymous
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Currently having problems with a sticky power button, it is still working but I do t have the click sound and I am a bit worried it will eventually develop into a non working power button. Anybody else had this issue? And if so any joy in resolving it?
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MI5
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Invoke the warranty and send it back to Samsung for a repair.

UK - 0330 SAMSUNG (726 7864)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Message 2 of 25
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MI5
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Invoke the warranty and send it back to Samsung for a repair.

UK - 0330 SAMSUNG (726 7864)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 25
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Anonymous
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Has anybody had any experience with the Samsung service centres? Could save me having to send it in if they say they do it on the same day
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MI5
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CPW do have some in house if you have one near enough but Samsung will send you a jiffy bag to post it back.
They usually turn them around inside a day.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 25
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MI5
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Quite honestly though, it may just require a squirt of switch cleaner to free it off.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 25
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Anonymous
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That would probably do it, but in all honesty if I could get a swap instead of a repair I'd be happy as there is a small scratch on my screen it would conveniently get rid off slight_smile
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jonsie
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How long have you had the phone?

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Anonymous
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2 months now
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jonsie
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I think the chances of an exchange then would be nil.

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Cleoriff
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Yes...they would probably notice the 'small scratch on the screen' wink

*The Game Is On*

Girl in a jacket
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