Software update. Storage space.

Anonymous · ‎29-05-2015

My Samsung Galaxy S4 keeps popping up with a Software update, but when I click to download it says the software update (1106.97 MB) could not be downloaded because there is not enough space. Now, I have checked internal memory and ext SD card and both have at least 1.2 GB free. I have even moved and deleted apps and files to make more space and it still refuses to download! Yes... I have tried switching it off and on again. And removing the battery and SD card and putting back in again. Any other ideas?
Thanks 🙂

jonsie · ‎29-05-2015

Personally I would back everything up, factory reset, install the update and then restore from backup.

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MI5 · ‎29-05-2015

It's the partitioned space for updates that is full which is strange because it should always purge after an update.
I would download the update with Kies and then back up and factory reset.

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Software update. Storage space.

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