on 22-09-2016 00:10
on 22-09-2016 00:10
Solved! Go to Solution.
22-09-2016 07:57 - edited 22-09-2016 07:58
22-09-2016 07:57 - edited 22-09-2016 07:58
@Anonymous The swap is usually done within two hours but at busy times it can take up to 24 hours.If you have followed the process correctly just keep switching your phone on and off until you get a signal...then you should be good to go. If it hasn't swapped after 24 hrs then contact CS as advised http://www.o2.co.uk/contactus
Veritas Numquam Perit
on 22-09-2016 05:13
Switch off and restart the phone every 15 minutes or so. If the number hasn't been transferred by morning, call customer service around 8 - 8.30am.
on 22-09-2016 06:50
on 22-09-2016 06:50
on 22-09-2016 06:56
on 22-09-2016 06:56
on 22-09-2016 07:03
on 22-09-2016 07:03
on 22-09-2016 07:40
on 22-09-2016 07:40
22-09-2016 07:57 - edited 22-09-2016 07:58
22-09-2016 07:57 - edited 22-09-2016 07:58
@Anonymous The swap is usually done within two hours but at busy times it can take up to 24 hours.If you have followed the process correctly just keep switching your phone on and off until you get a signal...then you should be good to go. If it hasn't swapped after 24 hrs then contact CS as advised http://www.o2.co.uk/contactus
Veritas Numquam Perit
on 22-09-2016 10:48
on 22-09-2016 10:48