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Security Updates on Galaxy S7 Edge

Anonymous
Not applicable

I have an o2 Samsung Galaxy S7 Edge.  

 

I have not had any software updates / security patches since 1st April 2017.

 

I believe that there should have been a number of updates since then.

 

Does anyone have any info on this? 

 

Has anyone been getting software updates/patches?

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viridis
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Odd, there should be 3-4 firmwares since the April update.
Have you tried through the pc software?

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MI5
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What is the CSC of your phone?
(Dial *#1234#)
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 13
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Anonymous
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The CSC is G935FTEF1DQD1


@MI5 wrote:
What is the CSC of your phone?
(Dial *#1234#)

 

Message 3 of 13
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MI5
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You are 3 updates behind. You should be on J1 by now.

ModelSM-G935F
Model nameGalaxy S7 edge
VersionAndroid 7.0
Changelist12 36 54 38
Build dateFri, 13 Oct 2017 02:34:05 +0000
Security Patch Level2017 10 01
Product codeO2U
PDAG935FXXU1DQJ2
CSCG935FTEF1DQJ1

 

https://www.sammobile.com/firmwares/galaxy-s7-edge/SM-G935F/O2U/download/G935FXXU1DQJ2/194219/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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viridis
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Odd, there should be 3-4 firmwares since the April update.
Have you tried through the pc software?
Message 5 of 13
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Anonymous
Not applicable

Thanks, I thought that was the case.  However when I try and "Download updates manually" I get the message:

 

"The latest updates have already been installed

 

Current version: G935FXXU1DQD7/G935FTEF1DQD1/G935FXXU1DQD7"

 

Is there any way to force it to update to the 'J1' version?

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Anonymous
Not applicable

@viridis wrote:
Odd, there should be 3-4 firmwares since the April update.
Have you tried through the pc software?

No, I've not tried PC software.  OTA only.

 

I can give that a try tonight.

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viridis
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Have you rooted or manually flashed any firmwares onto the phone?
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Anonymous
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No, not rooted or flashed.

 

I've had updates since I've owned it. It should be all official software versions as any updates have just been OTA software updates 

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MI5
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There are ways around this but try PC first.
Read the link I gave above to Sammobile too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 10 of 13
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