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Also, if you call customer services, you can ask them to block further premium services.
The following bars are available and you need the first 2 applying:
@Ajsand It's very possible that you inadvertently clicked on a link on a social media site like Facebook and you were scammed that way, which would have nothing to do with O2. It happens quite frequently, and you wouldn't be the first that it happened to.
Also, O2 does, unfortunately, set your preferences in your MyO2 to share your information with 'trusted partners' as the default, but you can go into your MyO2 page and change that by clicking on 'manage my details'.
Track usage, upgrade and get support with the My O2 appDownload My O2